bullet FAQs

What is CISSP?
Certified Information Systems Security Professional. For more information visit https://www.isc2.org.

What is SWREG?
This is the payment gateway. SWREG offers merchant accounts, a paypal alternative, affordable ecommerce, payment processing, ecommerce solution, and an online software store with the ability to sell shareware.

How do i register?
1. Register your product now to receive your registration key. Please allow up to 24-48 hours for this process. 2. Please add the following e-mail address's to any spam filters you may have and allow info@cissptutor.com and support@swreg.org to pass through. 3. Log into CISSPTutor. ( If you have not yet downloaded it, go to the following link https://cissptutor.com/downloads.aspx download and install the product. For more information see our F.A.Q’s) 4. Once installed, on the CISSPTutor main menu screen, click on the Register button and enter your Order Number in the order number field, and your Email in the Email field. You can find the Order Number in the top left hand corner of the receipt that has arrived from support@swreg.org. Once you have the Order Number, press the submit button on the CISSP Tutor registration screen to submit your request. 5. Once we receive your request, we will process it within 24-48 hours and send you your registration key via Email.

Web site Questions, Problems or Comments
If you have a question or are having trouble with our Web site. Please submit a question through the Contact US page.

How do I download a demo exam
Click on the download Tab. To download our application provide your name and email address for any support or just keep the fields blank & click on "Download" button to start downloading the CISSPTutor trial version.

How do I take an exam
1. Log into CISSP Tutor. 2. Click on the exam icon and select the appropriate exam. Please note of you have a non registered version you will only see one test exam. 3. Double click on the test exam. 4. Click on Start Exam Tab.

What is the exam options tab used for
With CISSPTutor you have the flexibility to customise your exam option to suit your requirements. This is done using the Exam Options tab.

How do I change my Application password
1. Login to CISSPTutor. 2. Click on the Security Icon. 3. Double click on password maintenance. 4. Enter and verify your new login password.

What does a "Failed to connect" error mean
CISSPTutor uses a username and password to login into the application. If you have not entered the correct username and password you will receive a "failed to connect" message.

Why do I get an Adaptive Server tab open when I login to CISSP Tutor
CISSPTutor runs on a Sybase Database to ensure maximum stability and security for our application. ASA is a fully featured DBMS with transactional integrity, automatic rollback and recovery, declarative RI, triggers and stored procedures.

When I use CISSPTutor I can't see all the answers or the screen looks like it has been cut off.
CISSPTutor is best viewed with a screen resolution of 1024 x 768. Please go to your computer settings and adjust your screen resolution.

Minimum Requirements for Hardware/Software Windows
# Intel Pentium or equivalent processor # Microsoft Windows NT with Service Pack 6 or 6a, Windows 2000 with Service Pack 2, 3, or 4; Windows Server 2003; Windows XP Home, Professional, or Tablet PC Edition with Service Pack 1 or 2 # 128MB of RAM (256MB recommended for complex forms or large documents) # Up to 40MB of available hard-disk space

I submitted my registration over 48 hours ago, i still have no key.
Please ensure you have add the following e-mail address's to any spam filters you may have and allow info@cissptutor.com and support@swreg.org to pass through. Otherwise the email we send with your key may have been moved to your spam folder or rejected by your firewall.